Answered question

Why can't I add a second credit card?

I am getting an error that is preventing me from adding a second credit card as payment option.
When I fill out my credit card information and try to submit it, I get the error that follows :

You have reached the maximum number of credit cards allowed on an account.

However, I have only one credit card.
I also tried to remove it so that I could add a second one. But this couldn't possibly work because my account would have no payment method.

Does anyone has an idea of why the system is presenting such behaviour?

Thank you in advance

Paulo

Paulo
Paulo

Paulo

User level
Level
0
97 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
points

Many users have this issue.
You need to chat with Fizz to have this issue resolved by open a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Wait for 15 seconds and you'll see a bubble chat at the bottom right of the page.
(Don't pay attention to the content of the page)

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful