Answered question

Can I switch my internet speed if I already chose 60mbs?

I chose the 60mbs option and was wondering if I could switch to the 30mbs later on if I found that I wouldn't need it later on.

Yelena
Yelena

Yelena

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Level
4
5000 / 5000
points

@Micah: I'm pretty sure this issue was resolved. Last post was 6 months ago :-))

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Other answers

GyslainH
GyslainH

GyslainH

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Level
2
1896 / 2000
points

Yes but oyu have to do it before beta ends

Or else you will have to pay the 'normal' price

Dominic
Dominic

Dominic

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Level
3
4741 / 5000
points

Yes, but the change won't be in effect until the next billing cycle.

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Jia,

@Gyslain and @Dominic are both correct!

Jay

MT
MT

MT

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Level
4
5000 / 5000
points

Speed change can be done from the website without technician intervention and nor modem change

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

@M - Spot on :)

Jay

Yes you will be able to change you internet speed at any time :) It will become effective during your next billing period. In theory you can edit your speed every month