Answered question

Certain contacts cannot receive SMS?

Hi, I am now on my 2nd month as a Fizz mobile member, and recently some of my contacts cannot receive my SMS messages.

It started about a week ago when one of my contacts and I figured out a few messages of mine weren't received by them, although I had gotten all their messages.

This happened again this week with a second contact. Out of the blue, I can recieve their messages, but they do not receive mine. As this person has a bit of a banged up phone, they tried Apple support, restarting, clearing space etc.

I have read other posts about similar problems and haven't been able to find anything that is working for me. Any advice is much appreciated :)

Owen
Owen

Owen

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Got Fizzed
Got Fizzed

Got Fizzed

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2
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This is one of my worse fears that I am missing an important call or sms... basic functionalities which should be working... and you cannot know UNLESS the person trying to reach you actually get a hold of you some other ways!!

Too bad Fizz does not have any other ways to communicate what is currently major critical issues that remains to be fixed... other than the generic status check if the networking is working?!

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Other answers

Your iPhone is up to date? If you are on Android you APN is well configurated? Your contact live in the same area than you ?

if it's yess to all my question contatc Fizz on messenger.

MT
MT

MT

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5000 / 5000
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You're not alone with this issue. You need to "chat" with Fizz to have this issue resolved.