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Why is my line shows fizz EXT and my data doesn’t work when I’m at toronto?I do pay call and data usage all over Canada

Why is my line shows fizz EXT and my data doesn’t work when I’m at toronto?I do pay call and data usage all over Canada

renuka robinson
renuka robinson

renuka robinson

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Hi Renuka,

Did you check the APN settings for your mobile ? More infos here : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

If you still encounter this situation, please contact us directly via chat or Facebook Messenger, so we can have a look.

Also, we do not have coverage in Torono, it is provided by our partners so that's why your phone shows Fizz EXT. : https://fizz.ca/en/faq/i-m-outside-my-coverage-zone-and-m...

Have a good one.
Luciana

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