Unanswered question

Hitron modem have no date time configuration?

Doesn't appears that NTP is configured properly and there are no option to set the time/time zone manually, it says 1970 (unit epoch), so all the time based schedule cannot be used

Answers

GyslainH
GyslainH

GyslainH

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2
1896 / 2000
points

I’m pretty sure it’s impossible

Just look into each options carefully 1 by 1

MT
MT

MT

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Level
4
5000 / 5000
points

Restart it to see if system date would be fixed ?

MT
MT

MT

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Level
4
5000 / 5000
points

Did you see any error in DOCSis provisioning and event?

I've looked everywhere in the web UI and the app, no where does it allows you to set the time or see any logs (re DOCSIS provisioning), restarted many times already.

MT
MT

MT

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4
5000 / 5000
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I think date and time is set automatically by modem once connected to Fizz internet server and there is no function in UI to allow you to change date time.
.
DCSIS provissioning and logs should be in Status : this only allow you to see logs it does not allow you to change date/time.
.
At this point you can try one more thing : reset the modem or contact Fizz
.
To reset the CODA-4x8x, press and hold the RESET button for ten seconds, or go to
the Admin > Device Reset screen and click Factory Reset
.

Nop, DOCSIS provisioning is hidden, already reset it once, it was acting up at first prior to the firmware update, I couldn't login into the web UI using the newly set WIFI password and when I tried to changed it, I couldn't connect to WIFI anymore, so I had to factory reset it.

Ken
Ken

Ken

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4
5000 / 5000
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If nothing else works, tine to contact Fizz for a replacement. You are paying for a working modem.

MT
MT

MT

User level
Level
4
5000 / 5000
points

Default password at reset is : password

FizzWiggler
FizzWiggler

FizzWiggler

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Level
2
1458 / 2000
points

In my Web GUI the timezone is wrong by one-hour so the OP is correct. Furthermore, the time cannot be changed. Again the OP is correct.

However, I do my time-based scheduling with the App. The App takes the time from the device upon which the App is installed, in my case an iPhone. So the time-based scheduling works fine anyhow.

Perhaps you are referring to another time-based scheduling? Please provide more details if so.

Anne
Anne

Anne

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Level
4
5000 / 5000
points

There is .

Valeri
Valeri

Valeri

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Level
0
12 / 100
points

Hey Fizz any plans to fix time on your router?
Schedule for Internet Blocking is broken because of this issue.

I'm on firmware 2.0.10.43b8

Maria
Maria

Maria

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Level
0
11 / 100
points

Same problem here (y)
Please fix!

Pascal
Pascal

Pascal

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0
12 / 100
points

Same Problem here...
Cant use parental control with scheduled internet access because date/time showing 1970/01/01

MT
MT

MT

User level
Level
4
5000 / 5000
points

The work around would be : reboot your modem/router on a Thursday at 00:00:01 ( 01-01-1970 is a Thursday ).
.
This will not fix actual date/time , however the week days and time will be ok with your schedule.