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A weekly delay in sending sim from Fizz.what should I do?

Hi guys,

I ordered a SIM card from Fizz last week and paid for it, but I have not gotten my SIM card yet. What should I do to send my SIM card as soon as possible?
My SIM card currently is Fido, and I have to replace it before the deadline of one month (which is up to a few more days).

Mohammad Hamidpour
Mohammad Hamidpour

Mohammad Hamidpour

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0
18 / 100
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over 1 year ago
Category
My Mobile
Category
SIM
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5 answers
Author name
Mohammad Hamidpour
Date
February 22, 2019
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DavidP

DavidP

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3
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You can follow the steps on this help page https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-rece...

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DavidP
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jean-maxime

jean-maxime

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3
2604 / 5000
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Contact them... Now , they will send you a new one.

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jean-maxime
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Sebastien

Sebastien

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Go to "my profike", thren "oder history".Then click on see details at the left of the sim card order. You can follow your shippement by clicking on the link.

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Sebastien
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GyslainH
GyslainH

GyslainH

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Contact fizz

Nothing we don’t this forum can do more

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GyslainH
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IvY
IvY

IvY

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63 / 100
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I had a similar issue. Just open chat with Fizz and they will tell you to order a new SIM and will refund you the original one.

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IvY
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