Answered question

Hello, My boss sent me a message 2 days ago and i didn't receive it, yet i receive my other texts. Why?

Hello, So since i started my plan and set everything up i have had zero issues, aside from with sending photos, up until yesterday. My boss sent me a text 2 days ago asking me to work and i never received it. IS this just a fluke or is there something wrong with my phone service?

Another question, why can i not send or receive photos even when i have my data activated?

Jason
Jason

Jason

User level
Level
0
2 / 100
points

Hello Jason Gregoire,

Please contact us by Chat or Facebook Messenger in order for us to be able to help you. Here you have info on how you can contact us: https://fizz.ca/en/contact-us .

Andrei

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

Regading mms you need to configure APN parameters https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Some users had intermittent issues with sms ( not receiving some ). It was a known issue for maybe a couple of weeks ago.