Answered question

Advance Payment?

I got my account lock out twice.I have no clue why the payment failed.Is it possibility to pay for few month in advance?

Zef
Zef

Zef

User level
Level
2
878 / 2000
points
David
David

David

User level
Level
2
1138 / 2000
points

I second this. I've seen enough posts about people having this issue that it is time for Fizz to give some grace period of 1 or 2 days, so that you can change payment method before your account is suspended, or, as said, charge a bit early in advance, or allow manual payment on the spot on the website to reactivate your account (or ideally, all three!). Wish list, please.

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

Unfortunately no you can not.
What Fizz should do is to apply the payment several days before the beginning of the cycle and this is what we need to ask Fizz to do so in the future
The other possibility is to give users grace time like several days

Jonau
Jonau

Jonau

User level
Level
1
246 / 750
points

This is a Must not a wish. It makes no sense that user service is cut off like this.
Remember this is a Recurrent prepaid not a one shot prepaid.

GyslainH
GyslainH

GyslainH

User level
Level
2
1896 / 2000
points

It’s prepaid so you have to pay month by month at the good date

Anass
Anass

Anass

User level
Level
0
71 / 100
points

No, you can’t.