Answered question

I did not get a confirmation email, so I could not test the service. help?

I am a new member, I got my SIM card today and did the first steps. Everything seemed fine, the last page told me that after receiving a confirmation email, I would need to press a button to "Test our service".

It has been a while now and I have yet to receive an email. My laptop lost its battery so I could not press the "test our service" button, something that seemed important.

On the notifications page, it says I still need to activate my plan, even if I already did. I even but a referral code and everything.

This person seemed to have the same issue and posting a question seemed to help: https://community.fizz.ca/questions/1898748-confirmation-email

If it is any help, I am transferring my number from Virgin Mobile.

Also, unrelated: When I was signing up, I could not type the my phone's PIN, the blank box would not let me type or paste. I overcame this by typing my IMEI instead.

Thank you.

brainwash
brainwash

brainwash

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GyslainH
GyslainH

GyslainH

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Did you get an SMS saying your serveice were ported correctly?

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