How to activate sim card replacement?

Eric P. 8141 · February 2019

Hi!
I do not have the option "My plans - Manage - Change SIM card".
Only have these (3) options "Wallet", "Change this phone number", and "Adjust Plan"

DavidC · February 2019

Seems like a bug... I can see it in My plan. You'll have to contact customer service.

Whizz · February 2019

Hello Eric Phimphrachanh,
In order to be able to help you, please contact us via Facebook Messenger or Chat.
https://fizz.ca/en/contact-us
Andrei

Anne H. #1344 · February 2019

Your plan is not fully activated, replace sim option is missing.

How to activate sim card replacement?

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