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How can you contact Fizz if you do not have a Facebook or a Twitter account?

I have been waiting on the contact page for the chat bubble to appear and I am not getting anything. Thank you.

Yan Nekaa

Yan Nekaa

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General questions
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Yan Nekaa
Date
February 18, 2019
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MT
MT

MT

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You need to open a help page for example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what....
Don't pay attention to the content of the help page
You should see a bubble chat in the next 15 seconds at the bottom ritght
.

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ALLISON

ALLISON

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Make sure any adblocker you have is turned off for the solutions hub. The chat bubble is coming up pretty quickly for me at the moment.

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ALLISON
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DavidP

DavidP

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Make sure also that you’re connected in your Fizz account. Sometimes it disconnect.

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DavidP
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Code_KRUEW

Code_KRUEW

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Take a look here: https://fizz.ca/en/contact-us for details on why you may not be getting the bubble. You can also send them a message through 'My profile' -> 'Contact forms'. It won't be interactive, but it will be in their ticketing system when you do get the chat bubble.

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ThomasK
ThomasK

ThomasK

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You need check here in office hours (9am to 9pm monday to Friday), and chat

https://fizz.ca/en/faq/resolving-issues

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ThomasK
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Anne

Anne

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Use my profile. - contact form

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Anne
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