Answered question

Rewards page error 500?

Hi

Whenever I try to visit ther rewards page, I get an error that there has been an error and to try again later. I've tried over several days and it's still present.

It looks like an error 500 looking at the chrome dev console when hitting this endpoint:

https://dce.fizz.ca/DCE-CommerceBackend/crm/loyalty/manag...

Hi Kris,

In order to help you with your issue, please contact us in private by chat or private message on Facebook. Here you have the info: "https://fizz.ca/en/contact-us";.

Have an excellent day!

Radu

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Other answers

MT
MT

MT

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Level
4
5000 / 5000
points

Witch reward page do you want M T. send you a link to explain the reward method. If you got an accound and you want to see your reward it's in your dashboard. You will be able to access them there. If we does'nt answer to your question I suggest you to contatct Fizz.
https://fizz.ca/en/contact-us

You can see the program reward trought the link from M T. If you want to see your reward you will need to log in in the Fizz website. They will apear in your dashboard. If we didn't answer please contact Fizz.

https://fizz.ca/en/contact-us

MT
MT

MT

User level
Level
4
5000 / 5000
points

It works fine for me and users in general. You need to chat with FIzz to fix this issue.

Hin-Boon
Hin-Boon

Hin-Boon

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0
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I have been having this same error for the past couple of weeks. This other question thread is the same https://community.fizz.ca/questions/1887177-account-reward-section-error and they suggested to contact Fizz via file a complaint as they need to change something on their end.

I've just filed a complaint and shall see.