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Usage is inaccurate?

01-17-2019 - 02-17-2019-usage-detail.png 01-17-2019 - 02-17-2019-usage-detail.png
01-17-2019 - 02-1...
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February 18, 2019
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I have a 1gb plan and I used a 500mb perk last month. I ended the month with 1079mb (I enclosed the pic). I started off this month with 553.86 mb. Is there anything to do about this obvious error on Fizz's behalf??

01-17-2019 - 02-17-2019-usage-detail.png 01-17-2019 - 02-17-2019-usage-detail.png
01-17-2019 - 02-1...
116 KB
February 18, 2019
Processed
02-17-2019 - 03-17-2019-usage-detail.png 02-17-2019 - 03-17-2019-usage-detail.png
02-17-2019 - 03-1...
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February 18, 2019
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yaacov
yaacov

yaacov

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Level
0
0 / 100
points
over 1 year ago
Category
My Mobile
Category
Data
Answer count
5 answers
Author name
yaacov
Date
February 18, 2019
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viewed 49 times
question
q
TheMMc

TheMMc

User level
Level
3
2632 / 5000
points

You could contact Fizz but like MT said it's a known issue so just check your consuption carefully!

Author name
TheMMc
Date
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answer
a

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

Fizz daily usage is not accurate and this is a known issue.
You should not rely on your phone

Author name
MT
Date
Answer likes
answer
a
Dallaire_M

Dallaire_M

User level
Level
2
1921 / 2000
points

Try to log off from your account and reconnect.
I got this problem too.

Author name
Dallaire_M
Date
Answer likes
answer
a
Anne

Anne

User level
Level
4
5000 / 5000
points

It's never accurate. Always get 0 data while the usage is increasing.

Author name
Anne
Date
Answer likes
answer
a
__________

__________

User level
Level
3
2913 / 5000
points

You should consider to look at the data consumption in your smartphone himself instead of Fizz. It's way more accurate.

Author name
__________
Date
Answer likes
answer
a

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