Answered question

Received Rogers MMS by e-mail. Is that normal?

I received an MMS from a person who's on Rogers but instead of getting the MMS on my phone, I received it as an e-mail to the e-mail I use with Fizz. Is this normal? And also how does one answer to it: Do I reply to the e-mail or do I write a new SMS/MMS from my end to their number?

Dan
Dan

Dan

User level
Level
0
14 / 100
points
DavidP
DavidP

DavidP

User level
Level
3
2397 / 5000
points

The person sent you the MMS wrote your email adresse instead of your phone number so you received it by email. Just contact that person normally by text message if you want.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

Hummm that's interesting... what type of phone are you using iPhone or Android?

Dan
Dan

Dan

User level
Level
0
14 / 100
points

I'm using a Samsung Galaxy S6. So an Android. It's updated to latest version.

ReneD
ReneD

ReneD

User level
Level
4
5000 / 5000
points

Are you using the native SMS and MMS app? I've never heard of MMS being forward to e-mail with Fizz, unless it's a new feature I don't know about.

I know that it's possible for Rogers users to send MMS to e-mail address, so if the sender have your e-mail address set in is contact list, it could be the reason.

Chizz :))

TheMMc
TheMMc

TheMMc

User level
Level
3
2632 / 5000
points

Do you have LTE ? If your LTE is not open can it be the reason ?