Answered question

Does it has conflict my previous home internet provider still active and I connected Fizz modem and work ?

Dear Fizz community team
Would like to know if there is any conflict I did hoop up my fizz’s provided modem coda 4680 and it work. Of cause the technician came one day earlier and drop it he modem. But my previous home internet provider still activated do s it has any conflict when I call them to call with the previous provider. I worry that my home internet will stop.

Thanks

Thanh
Thanh

Thanh

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MT
MT

MT

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No there is not conflict. Many other users are in the same situation. You can cancel your previous internet provider and Fizz internet will continue to work,

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Other answers

GyslainH
GyslainH

GyslainH

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You can have as many ISP as you want if you can pay all those bills :)

No issues having both at the same time other than paying two bills. You can cancel the previous one after you are satisfied that Fizz is working properly.

Anne
Anne

Anne

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It will co-exist. No worry

MartyG
MartyG

MartyG

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I had my internet installed and since I had a splitter, both connections were working. I cancelled on same day Videotron and I am looking forward for Fizz IPtv to leave them for good. You can't imagine how unprofesionnal is the agent at the disconnecting department...

Thank you for your input, Martin! Customer service is an art, more than just a job. Some folks make it look good, others - meh. We're glad to have you with Fizz. Welcome on board!
Respectfully,
Jiri

I have Fizz and my old ISP running at the same time using a Y splitter without problem. Since my VoIP is locked with my old ISP, I have no choice until I completed the porting of my VoIP phone number then bye bye to my old ISP :D

Gualberto
Gualberto

Gualberto

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Solved it ?

Martin
Martin

Martin

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Contact your old service company