Answered question

Not receive SIM card for second time?

I didn't receive SIM card for second time! The courrier said they left the card at lobby, but there is no lobby at my place at all! Then they said at the entrance, I checked mail box, nothing was there except a junk mail! I don't believe the courrier company! I contacted FIZZ through messenger, no response yet!

Dazhi
Dazhi

Dazhi

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Level
0
13 / 100
points

You can reach them here: https://fizz.ca/en/contact-us

They will respond you when they will have the time to beteen when: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You should contact Fizz through chat. Open a help page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... and you'll see a bubble chat in about 15 seconds.