Answered question

SMS 2 factor still not working

Fizz team just reported that they've implemented 2 factor SMS but it does not appear to be working for me.

Michel
Michel

Michel

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Loulou
Loulou

Loulou

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They will inform us when problem is resolved. They are working on this and now I receive Sms from Amazon and some other major companies

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MT
MT

MT

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Fizz can not receive short code sms from many institutions ( twitter, paypal ... ).
.
It may work for some companies but not all.
.
https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues

Michel
Michel

Michel

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Thanks for the info. Their SMS 2 factor thread says "... Most of the 2-factor authentications which are common have been deployed and ready to use ..."

Anne
Anne

Anne

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Report to Fizz and make it specified which 2FA, it will help Fizz to fix the problem.

Michel
Michel

Michel

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Not sure where / how to report to Fizz but verification with edwardjones.ca did not work (tried 5 times). Amazon did work.

MT
MT

MT

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You can report the problem to Fizz by chat.
Open a help page for example this one https://fizz.ca/en/faq/partner-networks
And you'll see a bubble chat on the bottom right corner within 15 seconds.