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Frequent connection problems when calling other fizz customer.

I am often unable to call my wife's phone. I get a french error about being "unable to connect".

Had a different message last week when it happened but the meaning was the same, a connection problem...

No matter how convenient this may sound to some, I cannot just "not call my wife" Ha HA Ha.

Frédéric
Frédéric

Frédéric

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about 2 years ago
Category
My Mobile
Category
Technical issues 
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5 answers
Author name
Frédéric
Date
February 15, 2019
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question
q
Whizz

Whizz

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4
5000 / 5000
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Team

Hello, Frederic!

Your best bet would be to contact our Fizz customer service team to have tech support address your question. Here's how to contact us: https://fizz.ca/en/contact-us

Respectfully,

Fizz Team

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Whizz
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MT
MT

MT

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5000 / 5000
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In this case you need to chat with Fizz by opening https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Don't pay attention to the content of the page.
Wait for 15 seconds and you'll see a bubble chat at the bottom right corner of the page

Author name
MT
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Whizz

Whizz

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5000 / 5000
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Team

Hello Frédéric,

In order for us to be able to help you with your issue please contact us by Facebook Messenger or Chat using the information on the following link: https://fizz.ca/en/contact-us .

Andrei

Author name
Whizz
Date
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answer
a
Loulou

Loulou

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Me too, It arrived 2 times at this day ( with my boyfriend) !!! Lol

Author name
Loulou
Date
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Anne

Anne

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4
5000 / 5000
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I guess it's congestion problem, just redial and it will go through.

Author name
Anne
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