Answered question

Frequent connection problems when calling other fizz customer.

I am often unable to call my wife's phone. I get a french error about being "unable to connect".

Had a different message last week when it happened but the meaning was the same, a connection problem...

No matter how convenient this may sound to some, I cannot just "not call my wife" Ha HA Ha.

Frédéric
Frédéric

Frédéric

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Hello, Frederic!

Your best bet would be to contact our Fizz customer service team to have tech support address your question. Here's how to contact us: https://fizz.ca/en/contact-us

Respectfully,

Fizz Team

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Other answers

MT
MT

MT

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In this case you need to chat with Fizz by opening https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Don't pay attention to the content of the page.
Wait for 15 seconds and you'll see a bubble chat at the bottom right corner of the page

Hello Frédéric,

In order for us to be able to help you with your issue please contact us by Facebook Messenger or Chat using the information on the following link: https://fizz.ca/en/contact-us .

Andrei