Just Got a New Phone and Put My Sim In, LTE doesn't work
Options
Marc B. 7881
Posts: 2 ✭✭
in My Mobile
Got a new phone (the LG G5) and after receiving the necessary texts from fizz to update sms and lte and whatnot, my mobile data would not work, no LTE, 4G, or 3G. I get a no connection message whenever tryiong to use it. How can I fix this? I meant to say, I switched from an iPhone SE which used the same SIM with no problem.
11
Answers
-
I mean to specify, mving from an iPhone SE which was using the same SIM6
-
Did you configure APN parameters https://fizz.ca/en/faq/what-are-fizz-network-settings-apn8
-
Does your LG G5 supports Fizz requence : https://fizz.ca/en/faq/compatible-devices
"
For an LTE-compatible phone configured with LTE network preferences:
Calls: Your device must support HSPA 850 MHz or 1900 MHz frequencies
Mobile data: Your device must have dual-frequency support for 1700/2100 MHz (also called AWS or band IV)
"8 -
Verify to see if your phone is in the list and see if it is compatible.
https://www.frequencycheck.com/carrier-compatibility/LW3WL/videotron-canada/devices?commit=Search&q[device_brand_id_eq]=&q[full_name_cont]=LG+G5&utf8=✓
.7 -
Update your phone to the latest version.
And Update the Apn settings as mentioned above.6 -
Your Os is updated to the latest?3
-
Make sure you configured your APN settings( https://fizz.ca/en/faq/what-are-fizz-network-settings-apn ) and that your mobile data is turned on in your phone's settings.3
-
Make sure you configured your APN settings( https://fizz.ca/en/faq/what-are-fizz-network-settings-apn ) and that your mobile data is turned on in your phone's settings.1
-
Make sure apn setting is right. Also you need turn on all bands .2
-
Check your apn settings1
This discussion has been closed.