Answered question

Changing from Fido to Fizz while having a phone on my plan with Fido? what are the steps?

I have a plan with Fido including a mobile phone ( less than one month). I am new to Canada and I do not know how things work here, so I just want to know is it possible to change From Fido to Fizz with the device or I should return it and then change my provider? the other question is that does Fizz have any plan including mobile phone devices?

Ghasem
Ghasem

Ghasem

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If you keep your phone it has to be paid now because Fido gave you a rebate on your phone only because you pay it through your plan. With Fizz you need to bring your own device. Check your contract with Fido on how you can brake it. You should look on the Fido website because you can return your phone and cancel your plan within 15 days. Keep in mind if you want to keep the same phone number you must keep your plan active with Fido until the transfer is done with Fizz

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Other answers

Jonau
Jonau

Jonau

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Hi, your phone must be unlocked.
If it is unlocked, order a Sim card from Fizz. If not, check with Fido to unlocked your phone.
Wait before cancel with Fido.
When you will activate your new sim card with Fizz, you will have the option to transfer your phone number.

Victor
Victor

Victor

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1. Check that your phone works with Fizz and is unlocked.
2. Order your sim card and you can port your existing phone number or get a new one.
3. When you receive your SIM card just follow the instructions, the switch between Fido and Fizz is done when you activate your SIM card.
4. Once you get the confirmation that your account is running just check that you can make calls and text/data if you bought this addons.

Anne
Anne

Anne

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I guess you have a contract with Fido now. You can move to Fizz any time because your phone is unlocked, but you may need pay penalty to break contract. Ask Fido for more info.

Jeremiah
Jeremiah

Jeremiah

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To answer your second question, Fizz does not sell any mobile devices with plans.