Answered question

Do I need to cancel my old internet service myself?

Today Fizz guy came and drop the modem to my home 1 hour before my appointment time frame, Now when I check from my computer, my service is still from Ebox not fizz. Because my former internet is also cable internet. I did not take away the old modem, should I must use the Fizz's modem?

ZGuo
ZGuo

ZGuo

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If you want to use the Fizz internet you should use their modem plus into the cable (the tv cable that goes to your electric pole). You should also call your old provider to cancel you old plan if you don't need it. Otherwise they will charge you the next month.

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ZGuo
ZGuo

ZGuo

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Thanks a lot, now I will connect the modem from Fizz.

Hi,

Sorry not really related to the post but can you share your experience with Fizz Home Internet.

How would you rate experience so far any major issues like Mobile ?

Thanks

GyslainH
GyslainH

GyslainH

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@amira it’s a beta so expect some bugs. :)