Answered question

error in plans system

I have Unlimited/ Minutes Canada wide, Unlimited/ Text messages, 1Gb of data Canada wide but if someone call me he will hear this message ( the number you called is not assigned check the number that you called) and when i'm trying to make any call i hear this message that my plan doesn't allow me to make any call
they charge me the full price of the plan but i can't call anyone or receive a call
is there any solutions ?

Dana A.
Dana A.

Dana A.

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0
2 / 100
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M T.
M T.

M T.

User level
Level
4
5000 / 5000
points

C'est sans doute un probleme de Fizz.
Vous devez contacter Fizz via "clavardage" en ouvrant une page d'aide https://fizz.ca/fr/faq/que-faire-si-je-narrive-pas-me-con....
Attedndez 15 seconds pour avoir la bulle au coin droit au bas de la page

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Other answers

Tom K.
Tom K.

Tom K.

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3
3001 / 5000
points

Contact fizz for a solution. Go to my profile- contact form, open a complaint

Johanne M.
Johanne M.

Johanne M.

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Level
2
1710 / 2000
points

You can also try to restart your phone. If it didnt work contact fizz

Shilguia P.
Shilguia P.

Shilguia P.

User level
Level
2
830 / 2000
points

The best would be to contact fizz directly for such a problem.

Rose H.
Rose H.

Rose H.

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Level
4
5000 / 5000
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Go with Chat, it's fastest method.