Answered question

How many time does it take to restore my account after a suspension for a late payment?

After a suspension cause by a late payment, how many time does it take to restore my account?

Rebecca
Rebecca

Rebecca

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Anne
Anne

Anne

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24 hours or shorter. Just be patient

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MT
MT

MT

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Usually it takes 24 hours and this is because payments are processed only once a day.
To be sure I suggest that you contact Fizz with chat by opening a help page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what....
Wait for 15 seconds and look at the bottom right of the page

Thomas
Thomas

Thomas

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It's 24 hours max if you do it within 7 days. To be safe, after you updated your payment method, go to https://fizz.ca/en/faq/resolving-issues, wait 10 seconds, click green bubble on bottom right, and start chat

Johanne
Johanne

Johanne

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I would contact fizz by the chat and let them know the situation. It's happenned to me and they resolve the problème the next day.