Here is the answer to the billing cycle following a chat with Fizz: If you sign up on day #D of a given month, your next billing cycles start of the day #D of every subsequent month. I didn't ask but February 29th would be an exception.
As others have stated above, this is the correct way that any prepaid service works, it is renewed the following month on the same day that you started your plan.
So in won’t have time to wait for the billing cycle to change and need to use my phone with QC plan in Vancouver. At least the data. How can I go about with this? Any add-ons...
Hi Mathieu,
If you're going to Vancouver with a Quebec only coverage mobile plan, I'd suggest you head over to My plans-> Manage plan-> Travel and select the Pay as you go...
The activation dates of the two services are different, as I'm switching internet provider this month. One of the reason for the switch if that I want to pool my service...
No sorry, the installation of your internet will be your date for the billing cycle
The only way to sync, it is picking your installation with the date of your mobile...
I want to change my plan for the next billing cycle but it seems that I am stuck in my previous cycle. When looking at my usage it shows -16 days remaining so I cannot change my...
Hello Vincent,
I am really sorry about this unpleasant situation that you've encountered.
I've checked your account and I've escalated this towards our technical team in...
Hi, I will be going to BC in three weeks for about a month. Unfortunately, I forgot to change my plan from "Quebec Only" to "Canada" before my billing cycle renewed. I have two...
Yes you can change know, but it will be in effect your next billing cycles
Yes you can buy addon
Non with quebec only you cannot have the data without an addons
Im looking to switch over to Fizz want to make sure that if In my current billing cycle I used only 2 gb from my 6gb plan well the remaining 4 gb rolls over to the next billing...
Hi Kaykay,
Welcome to Fizz!
Yes your statements are correct. The mobile data you receive at the beginning of each billing cycle will rollover for up to 90 days.
Here...
