I just entered my new Fizz sim card but it says Network locked SIM card inserted. Does this mean my phone is locked to Koodo and i need to get it unlocked? Or does Fizz give me a password to unlock the sim card
Hi Yushi
I believe Fizz phones are already unlocked, as the CRTC has mandated that every cellphone sold in Canada must be unlocked.
Are you already signed-up as beta...
My installation schedule didn't go well because building phone box was locked. Where can i schedule a new appointment?
It's very frustrating there is no chat bot even during...
Hi Mohamad
You need to wait 24 h before reschedule an appointment
Here how to do it, but you already know.
To reschedule your technician appointment:
1- Log...
Hello Milan,
We're sincerely sorry to hear about this situation encountered. At the moment, indeed we don't offer such a feature as Mike pointed out as well. We recommend...
No it won’t because Fizz did not lock the phone. Only the company that locked it can unlock it. More info here: https://fizz.ca/en/faq/how-do-i-unlock-my-phone
A friend of...
Hi! In order to lock my SIM in my cellphone, I need the 4 digits PIN that is provided by you. Since I only have 3 tries before my phone gets locked, I'd rather ask you for the...
Hi Jonathan
This is the procedure https://fizz.ca/en/faq/how-do-i-personalize-my-pin
How to personalize the PIN on most phones:
Go to the Settings menu → Choose...
