Answered question

How do I get my SIM card? Planete courrier says it left it at the door yesterday, but it is nowhere to be found?

Planete courrier says it left it at the door yesterday, but it is nowhere to be found. I chatted with them and they told me to chat with Fizz.

Claire-Alexandra K.
Claire-Alexandra K.

Claire-Alexandra K.

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David P.
David P.

David P.

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2
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You can chat with Fizz on this page https://fizz.ca/en/contact-us. Just click the chat bubble

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Other answers

M T.
M T.

M T.

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4
5000 / 5000
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It happend to many users. You need to chat with Fizz . Just open a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Wait for 15 seconds and you'll see a bubble chat at the bottom right of the page.
.
Business hours : Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

Tom K.
Tom K.

Tom K.

User level
Level
3
2980 / 5000
points

You have the tracking number, ask delivery company first, and ask Fizz after.