Unanswered question

SIM card activation for a broken SIM card?

I just purchased a sim card for replacement and I entered my activation code but it brought me to a new plan and now I try to undo it it doesn’t work. Reverting back to my email there’s a link for a free SIM card for a broken one but I paid for this one and I’m not creating a new one so how can I undo everything

Peter
Peter

Peter

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Answers

MT
MT

MT

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I think you better chat with Fizz during business hours https://fizz.ca/en/contact-us

Peter
Peter

Peter

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I already entered the code so is there a way to reset it?

Hi Peter,

The only way to reset it is by contacting us and give us the activation code, so we can escalate this issue towards our technical team.

Contact us by chat or Facebook messenger.

Have a great day.
Luciana

Peter
Peter

Peter

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Thank you all it’s been solved