SIM card activation for a broken SIM card?
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Peter B. #2507
Posts: 3 ✭✭
in My Mobile
I just purchased a sim card for replacement and I entered my activation code but it brought me to a new plan and now I try to undo it it doesn’t work. Reverting back to my email there’s a link for a free SIM card for a broken one but I paid for this one and I’m not creating a new one so how can I undo everything
9
Answers
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I think you better chat with Fizz during business hours https://fizz.ca/en/contact-us5
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You went to wrong place, go to My plans --> manage plan --> Replace SIM.
NOT activate new sim.5 -
I already entered the code so is there a way to reset it?4
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Hi Peter,
The only way to reset it is by contacting us and give us the activation code, so we can escalate this issue towards our technical team.
Contact us by chat or Facebook messenger.
Have a great day.
Luciana1 -
Contact fizz, use replace sim1
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Thank you all it’s been solved1
