Why don't I get any incoming calls or texts?

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Yanky R.
Yanky R. Posts: 1 ✭✭
in My Mobile
Not receiving incoming texts and calls

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  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
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    Did you just transfer your phone over ? In some case it may takes over an hour.
  • Warren Cheung
    Warren Cheung Posts: 6 ✭✭
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    With my wife's phone (ported # from rogers) it took 3 hours before texting (specifically MMS) was working normally. When I ported my # (also from rogers) everything started working within 20 mins. So as M T mentioned, it may take a while.
    You can also facebook msg Fizz to verify that porting your number over has been completed - did this with my wife's because it was taking a bit longer.
  • DinoS
    DinoS Posts: 626 ✭✭
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    Not fully activated , maybe ?
    Go to https://fizz.ca/en/contact-us, wait 10 seconds, click green bubble on bottom right, and start chat
  • Whizz
    Whizz Posts: 19,106 admin
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    Hi Yanky,
    In order to help you further, please contact us by chat or by private messenger on Facebook.
    Have an excellent day!
    Radu
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