Answered question

SMS Group never send the message

I tried to send a sms to my group but It always displays "sending...." but it never sends it.

David
David

David

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MT
MT

MT

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Apparently sending sms to a group is "defined" as sending MMS.
.
Do you have data plan in your account ?
If yes did you configure APN parameters https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

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Other answers

MT
MT

MT

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Are you able to send sms to one person ?

David
David

David

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Yes no issues. I tried to restart my phone, but same issue.

Code_KRUEW
Code_KRUEW

Code_KRUEW

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For group messaging, it is MMS and needs data (and the APN defined).

Something to try is to turn your wifi off and let your phone connect to the mobile data network and see if it sends through your data.

If that still fails, do you use a VPN?  Any special DNS settings that you may be using.  On Android 9/Pie, if you are using the setting for Private DNS MMS will fail unless this setting is set to Automatic.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

For group messaging, it is MMS and needs data (and the APN defined).

Something to try is to turn your wifi off and let your phone connect to the mobile data network and see if it sends through your data.

If that still fails, do you use a VPN? Any special DNS settings that you may be using. On Android 9/Pie, if you are using the setting for Private DNS MMS will fail unless this setting is set to Automatic.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

For group messaging, it is MMS and needs data (and the APN defined).

Something to try is to turn your wifi off and let your phone connect to the mobile data network and see if it sends through your data.

If that still fails, then it something to do with DNS and/or vpn? Any special DNS settings that you may be using. On Android 9/Pie, if you are using the setting for Private DNS MMS will fail unless this setting is set to Automatic.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

For group messaging, it is MMS and needs data (and the APN defined).

Something to try is to turn your wifi off and let your phone connect to the mobile data network and see if it sends through your data.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

If that still fails, then it something to do with DNS and/or vpn? Any special DNS settings that you may be using. On Android 9/Pie, if you are using the setting for Private DNS MMS will fail unless this setting is set to Automatic.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

On Android 9/Pie, if you are using the setting for Private DNS MMS will fail unless this setting is set to Automatic.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

If that still fails, then it something to do with DNS and/or vpn? Any special DNS settings that you may be using. On Android 9/Pie, if you are using the setting for 'Private DNS' MMS will fail unless this setting is set to Automatic.

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

If that still fails, then it something to do with D N S and/or v p n? Any special D N S settings that you may be using. On Android 9/Pie, if you are using the setting for P r i v a t e D N S MMS will fail unless this setting is set to Automatic.

(spaces are added because this message is being automoderated )

Thomas
Thomas

Thomas

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You need enable your data because Fizz MMS need data

Code_KRUEW
Code_KRUEW

Code_KRUEW

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Level
4
5000 / 5000
points

If you're using Android 9/Pie, set Private DNS to automatic. If it is set to an address MMS will fail.

Code_KRUEW
Code_KRUEW

Code_KRUEW

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Level
4
5000 / 5000
points

If you're using Android 9/Pie, set Private DNS to automatic.

David
David

David

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I have 1 gig data plan. I tried to config the Fizz APN manually but it still not work. I will retry soon. May be I forgot a thing.

In my APN list, I have LTE IMS and Media.ng who is selected.

Thanks all for your help.