What to do next ? Apn is set up. network and internet not working

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Ariane Joyal-Rousseau
Ariane Joyal-Rousseau Posts: 2 ✭✭
in My Mobile
I set up the APN with the information provided by FIZZ. However it is not working.
I know that my phone is unluck as I was using it in Australia and Canada with 2 different company (Telstra and Telus).
Hopefully, someone is able to help me !
Thank you,

Answers

  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
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    What is your phone model? Telus operates on different frequencies than Fizz.
  • Whizz
    Whizz Posts: 19,164 admin
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    Hi Ariane,
    In order to help you further with this issue, please contact us by chat or by private message on Facebook Messenger, here you have the info: "https://fizz.ca/en/contact-us".
    Have a great day!
    Radu
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