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Answered question

Activation code doesn't work

Hi,

I just received my card this morning, I'm trying to activate it but got an error that this code is not valid.
Is there is any solution?

fatima
fatima

fatima

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Level
0
2 / 100
points
almost 2 years ago
Category
My Mobile
Category
SIM
Answer count
3 answers
Author name
fatima
Date
February 06, 2019
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viewed 48 times
question
q
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello Fatima,

I checked your account and I see that a phone line was transferred on February 6th. If you encounter any issue, please contact us via chat or via Facebook Messenger so we can check.

Have a nice day.

Ionut

Author name
Whizz
Date
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answer
a

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You need to contact Fizz via chat using this help link https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Wait for 15 seconds and you'll see at the botttom right a bubble chat.

Author name
MT
Date
Answer likes
answer
a
ThomasK

ThomasK

User level
Level
4
5000 / 5000
points

Open a case at My profile --> Contact form, and they'll enable it.

Author name
ThomasK
Date
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answer
a

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