Answered question

Activation code doesn't work

Hi,

I just received my card this morning, I'm trying to activate it but got an error that this code is not valid.
Is there is any solution?

fatima C.
fatima C.

fatima C.

User level
Level
0
1 / 100
point

Hello Fatima,

I checked your account and I see that a phone line was transferred on February 6th. If you encounter any issue, please contact us via chat or via Facebook Messenger so we can check.

Have a nice day.

Ionut

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Other answers

M T.
M T.

M T.

User level
Level
4
5000 / 5000
points

You need to contact Fizz via chat using this help link https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
Wait for 15 seconds and you'll see at the botttom right a bubble chat.

Tom K.
Tom K.

Tom K.

User level
Level
3
2980 / 5000
points

Open a case at My profile --> Contact form, and they'll enable it.