fizz charge USA data roaming from my wallet even bought a USA roaming add-on, why?
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HONGGUANG H.
Posts: 2 ✭✭
in My Mobile
fizz charge USA data roaming from my wallet even bought a USA roaming add-on, why?
10
Answers
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There is Fizz bug. If you had money in Wallet then you should contact Fizz.
Otherwise just ignore it.
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Unless you have used all your USA roaming add on.4 -
I do have balance in wallet and Fizz took it all. Is there a way to contact Fizz (phone number?) other than post question here?4
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There is no phone number.
You can contact Fizz via "chat" by open a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Wait for 15 seconds and look at the bottom right corner and you'll see a bubble chat.
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Fizz chat is opened during business hours only https://fizz.ca/en/contact-us6 -
Hi Hongguang,
I see an answer was provided for you in this case by e-mail
Have an awesome day!
Georgiana1
This discussion has been closed.