Answered question

Don't receive all my text message and voice call from my friends?

Since a while, I notice I don't receive randomly text messages or phone call from my friend.
Any reason for this? and most important how resolve this problem?

Thank you very much, have a nice day

Elodie V.
Elodie V.

Elodie V.

User level
Level
0
2 / 100
points
M T.
M T.

M T.

User level
Level
4
5000 / 5000
points

Some users have intermittent issues with sms.
.
To resolve this issue you should contact Fizz via chat during business hours by opening a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what....
Wait for about 15 seconds and you'll see a bubble chat at the bottom right corner of the page.
.
The business hours can be found here : https://fizz.ca/en/contact-us

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Other answers

Johanne M.
Johanne M.

Johanne M.

User level
Level
2
1710 / 2000
points

The only way to resolve it is like MT say. You should contact custumer service via the chat