is your activation process done? You should have received an e-mail and a text message. It might take a while especially if you have ported your old number
I don't received notification from email, like it is set up on my profile for the 50%. 75% and 100% data usage. How can this be fix ? (No, is is not in my spam folder).
Do you have a Hotmail account?Sometime Hotmail is too aggressive on what it thinks is spam.You should contact the support for further investigation on this problemCHATGo to this...
I just subscribed yesterday to the internet and I got the receipt, but I received the notification to finish my subscription, so I clicked continue. However it brings me to the...
Hi Eric! Thx 4 your magnifico question! :)
In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by...
I do not receive any MMS messages from anyone of my contacts in the United States. I know I am not the only one having this problem because I know several other subscribers...
Hello James,
Sorry for the situation encountered.
I can see that you already contacted us on our live chat and the situation has been escalated further to our technical team...
Today I received a notification from FIZZ saying : You just got your first rollover. We applied 2.7GB to your next billing period. My bill cycle is on the 30 (message was...
Alex, yes it's normal. They're just warning you in advanced. If you continue on using your data the rollover quantity will be that of the the payment date, 30th, and not the...
Hi Franknitz
Logon your account and go this page:
https://zone.fizz.ca/dce/customer-ui-prod/#/loyalty?preserveFragment=true%23perks
You should be able to see it there...
