Unanswered question

no signal 438xxxxxand 514xxxxxx

We don't have any signal when we put SIM card in my phone ,but when we put fido SIM card in ,is OK

KAM
KAM

KAM

User level
Level
0
2 / 100
points

Answers

Victor
Victor

Victor

User level
Level
3
2998 / 5000
points

Restart your phone with the fizz sim card, check that your service is up and running on your control panel, if not contact fizz support

What type of phones do you have? Are they fairly recent models? Frequencies are different and if your phone would not work with Videotron, it won't work with Fizz.

MT
MT

MT

User level
Level
4
5000 / 5000
points

You just transfered your phone from FIdo and the transfer process has not completed yet.
It may take several hours.

Shilgi
Shilgi

Shilgi

User level
Level
3
2241 / 5000
points

when you change to fizz it takes time for the line to transfer you just need to wait a few hours and it should work