Unanswered question

no signal 438xxxxxand 514xxxxxx

We don't have any signal when we put SIM card in my phone ,but when we put fido SIM card in ,is OK

KAM
KAM

KAM

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Answers

DavidC
DavidC

DavidC

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Make sure your APN is correctly configured.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

What type of phones do you have? Are they fairly recent models? Frequencies are different and if your phone would not work with Videotron, it won't work with Fizz.

MT
MT

MT

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You just transfered your phone from FIdo and the transfer process has not completed yet.
It may take several hours.