When I connect my VPN the hard line to the modem tell me there is no internet connection, and the ! triangle pops up, but there is still internet, ideas?
The CODA-4582 has a VPN passthrough tab in the Security settings to enable one of 3 VPN protocols. FIZZ uses the CODA-4680 and the VPN passthrough tab is not there. Is there...
Hi Benoit
Most recent protocols do not need the VPN passthrough, on my knowledge you are not suppose to need it. The NAT should be enough
If you are still using IPSec...
I am having problems with connecting to my work VPN (via barracuda). According to my IT, this is because it uses the same IP address as my router, causing my internet connection...
Hi Oliver
You need to change your private network ip, connect to the modem and change the LAN IP
1. Log in at: 192.168.0.1 from the web browser of any device.
2. Log...
I can't seem to download a torrent. I am on a Mac, using NordVPN P2P, downloading through QBittorrent. The download is stalling and nothing is happening, but my internet...
Hi everybody,
Since we had a brief cut of Internet (for all Videotron clients from saturday 13 to monday 15 of february 2021 around about), I had to reset my Fizz Box and...
Hi Laurent,
When you reconfigured your WiFi, did you select WPA2 as the authentication method? Usually Anti-Virus would complain about WPA authentication, that's easier to...
I get an error message on my tv device saying:
"You seem to be using a proxy or VPN service. To use our application, please turn off any of these service and try again."...
It seems your tv device is not recognizing Fizz IP address properly.
You may contact your supplier for more info. Fizz is using new IP address ranges that may not be...
