or Ask a question

Answered question

How can I contact Fizz? My SMS isn't working for a full week.

Can anyone tell me how can I contact Fizz to let them know my SMS hasn't been working for the past week?

Aron
Aron

Aron

User level
Level
0
17 / 100
points
about 2 years ago
Category
My Mobile
Category
SMS
Answer count
5 answers
Author name
Aron
Date
January 29, 2019
Hits
viewed 109 times
question
q
MT
MT

MT

User level
Level
4
5000 / 5000
points

You can contact Fizz via chat using this link https://fizz.ca/en/faq/resolving-issues.
Wait for about 15 seconds and you'll see the buble chat at the lower right corner of the page

Author name
MT
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

ThomasK

ThomasK

User level
Level
4
5000 / 5000
points

Or go to My profile --> Contact form --> submit a complaint.

Author name
ThomasK
Date
Answer likes
answer
a
Shilgi

Shilgi

User level
Level
3
2241 / 5000
points

it is very hard to reach them
what type of phone do you have?
because I had a problem too with SMS

Author name
Shilgi
Date
Answer likes
answer
a
Shilgi

Shilgi

User level
Level
3
2241 / 5000
points

what kind of phone do you have because I recently had a problem too with fizz

Author name
Shilgi
Date
Answer likes
answer
a
Aron
Aron

Aron

User level
Level
0
17 / 100
points

Hi, Thanks for answering, I used the link M. T. wrote and it worked, they resolved the issue a few hours later I received all the messages from the past week.

I use an Alcatel flip phone, I suggest anyone having this issue try the same link.

Author name
Aron
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz