Answered question
Can anyone tell me how can I contact Fizz to let them know my SMS hasn't been working for the past week?
You can contact Fizz via chat using this link https://fizz.ca/en/faq/resolving-issues.
Wait for about 15 seconds and you'll see the buble chat at the lower right corner of the page
Other answers
Or go to My profile --> Contact form --> submit a complaint.
it is very hard to reach them
what type of phone do you have?
because I had a problem too with SMS
what kind of phone do you have because I recently had a problem too with fizz
Hi, Thanks for answering, I used the link M. T. wrote and it worked, they resolved the issue a few hours later I received all the messages from the past week.
I use an Alcatel flip phone, I suggest anyone having this issue try the same link.