Answered question

Unable to gift data to another fizz member (he has data plan)?

Unable to gift data to another fizz member (he has data plan). When I try to gift him data, error message "this member does not have a data plan". But he has a data plan.  I can provide his # for you to check. 

Choon C.
Choon C.

Choon C.

User level
Level
0
11 / 100
points
M T.
M T.

M T.

User level
Level
4
5000 / 5000
points

That person needs to contact Fizz and has his account fixed before you can give him data.

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Other answers

Matthew M.
Matthew M.

Matthew M.

User level
Level
2
937 / 2000
points

Under his profile, I may be wrong but he may need to change his Privacy settings to Full Experience.

Choon C.
Choon C.

Choon C.

User level
Level
0
11 / 100
points

He already got full experience under privacy settings but he is missing the "change data plan" tab under his profile. But he got data plan.