Answered question

Unable to gift data to another fizz member (he has data plan)?

Unable to gift data to another fizz member (he has data plan). When I try to gift him data, error message "this member does not have a data plan". But he has a data plan.  I can provide his # for you to check. 

Edwin Chee
Edwin Chee

Edwin Chee

User level
Level
0
13 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
points

That person needs to contact Fizz and has his account fixed before you can give him data.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

You will need to contact support to look into the accounts for you.

Matthew
Matthew

Matthew

User level
Level
2
938 / 2000
points

Under his profile, I may be wrong but he may need to change his Privacy settings to Full Experience.

Edwin Chee
Edwin Chee

Edwin Chee

User level
Level
0
13 / 100
points

He already got full experience under privacy settings but he is missing the "change data plan" tab under his profile. But he got data plan.