Answered question

Voice minute billing error?

Whenever I make a call, I get charged two minutes even on a 5 second call (literally).

There are no call logs to show this either. Who and how should I contact?

Lethyn
Lethyn

Lethyn

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Code_KRUEW
Code_KRUEW

Code_KRUEW

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Contact support. You can find out how here: https://fizz.ca/en/contact-us

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Samuel
Samuel

Samuel

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It is possible that there is a “minimum call length”, but two minutes seems like a long time. You should contact customer support and check with them: https://fizz.ca/en/faq/resolving-issues

First you're on a pay as you go for phone call plan, you'd better get add-on instead to save some money。 Secondly looks like Fizz billing is 2 minutes instead, which means 2 mins minimum for any call.