Answered question

For home Internet do i need to cancel my contract with my actual internet provider ?

Hello everyone,

Im wondering if i need to call my internet provider for cancellation before installing a Fizz home internet ?

Thank you for your help

Hichem
Hichem

Hichem

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Ken
Ken

Ken

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Yes, you need to call and cancel it yourself. Unlike mobile service where porting a number automatically cancels your old service, your old provider will keep providing service and charging you until you cancel your service with them. I agree with René D though, make sure Fizz is up and running fully before canceling your old service. You don't want to end up with no internet service if the install is not trouble free.

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Hichem
Hichem

Hichem

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@René D. : even if i'm with internet cable provider, mean it doesn't affect instalation , because i saw that the Fizz modem is a wifi cable modem ( hitron Coda 4680) , if i'm wrong let me know plz

MT
MT

MT

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No you don't have to cancel your internet before installing Fizz internet.