Answered question
My sim card says it was delivered and when I contacted planet courier they said they stick it to the door, but there's no envelope no where. How do I go about getting a new one and also getting refunded?
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If you live in the app/condo building you should verify at the building front door.
If not found then you shoud contact Fizz
You can contact Fizz during bussiness hours (https://fizz.ca/en/contact-us) via
chat using one of the help page for example https://fizz.ca/en/faq/resolving-issues.
You need to wait about 15 seconds in order for the bulble chat to appear at the bottom right corner of the page.
