Answered question

Can a fizz worker take my auto payment before my 7 grace days are over? I put another card on default.

I put a new card on my account but the auto payment didnt go yet. Please take it before my account permanently suspended.

Anwarul
Anwarul

Anwarul

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Make sure the card is set as default and delete any other ones.
I don't think there is a push payment method available.
So if you have any concern about this, contact Fizz trough the chat here https://fizz.ca/en/faq/resolving-issues

Chizz :))

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Other answers

Anwarul
Anwarul

Anwarul

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It is on default and deleted every other card... How long does it take to autopay?

Anwarul
Anwarul

Anwarul

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But the chat bubble doesn't come up.

Johanne
Johanne

Johanne

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Use Rene's link and wait the bubble gonna appear in 20 second on the right in the the bottum of the page,

Hi Anwarul,

If you changed your payment card, the system will automatically get the payment within 24hours that the CC was changed. We're working on enhancing this experience so you would be able to make the payment at the moment you changed your credit card.

Jay

Anwarul
Anwarul

Anwarul

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but it has been more than 2 days and no autopay... why?