problem applying referral bonus to bill?

I currently have 3 referral bonuses that should be ready to use, as their status say ''discount on your bill''. So i thought one of the bonuses should be applied to the bill when the next cycle starts on Jan.23rd.
So I took a look at the bill today, I DONT see the $25 being deducted from my bill (my plan is $28/month), and my referral bonuses are still there showing ''discount on your bill''.
I contacted fizz and they opened a ticket for me, got a response from them just now, but they DID NOT address my issue AT ALL.
Does anyone know what is going on? how can i apply the referral bonus to my bill?
Thank you for any input!

Answers

  • DinoS
    DinoS Posts: 626 ✭✭
    I thought it's automatically applied.
  • Shilgi
    Shilgi Posts: 191 ✭✭
    I have the exact same problem as you. My referral bonus does not work and I tried contacting fizz but they did not do anything about it. Let me know if you manage to fix the problem!
  • Tatiana W.
    Tatiana W. Posts: 23 ✭✭
    Hey,
    Eventually the bonus was applied automatically!!!!
This discussion has been closed.