Answered question

I lose the ability to send text and receive calls from time to time

Started out working perfectly but I consistently get error messages when trying to text people. I can receive texts but cant send them and after awhile the problem just fixes itself. Error 500 usually pops up on my phone
Another issue I have is receiving calls, I get some calls but not at all times and I can always make calls without issue.

To sum up, I cant always send texts and I cant always receive calls.

Jessy
Jessy

Jessy

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0
13 / 100
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MT
MT

MT

User level
Level
4
5000 / 5000
points

There is no phone number to call. You can only chat with Fizz during business hours using this link : https://fizz.ca/en/faq/resolving-issues (or any other help page).
Wait for about 20 seconds and you'll see ,,, at the right bottom of the page.
Business hours can be found here with this link https://fizz.ca/en/contact-us

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You should contact Fizz at this point

Jessy
Jessy

Jessy

User level
Level
0
13 / 100
points

Can you give me the best way to do that? I live in Montreal. I dont see a chat box or a number I can call them on... or an email for that matter but I haven't looked too hard either