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Hello Gemma L,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a wonderful day!
-Bogdan
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Did you ever get a solution to this? I have been trying to sign up for a month now with the same error and it seems that fizz is just dragging their feet.
I have the same issue, did you find a solution ??
Please close this
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