Answered question

Cant change my plan to unlimited minute?

Hello, I have a plan with data but I dont have unlimited minute. Now i want to change to unlimited minutes but there is no option in manage my plan to add unlimited minutes? anyone know how can I add unlimited to my plan

William On
William On

William On

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Level
1
641 / 750
points
Kent
Kent

Kent

User level
Level
3
3288 / 5000
points

This is what I see when I go through these steps. If you don't see that, you should probably contact customer support.

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Other answers

By the look of your screen, you do have chosen unlimited Quebec!

There is no other plan for calls then unlimited, you just need to choose your coverage and you are up!

I suggest you take Canada for 2$/month. it will keep you from unpleasant surprise when you are close to another province, like Ontario or N.B. or if you want to call a Canadian toll free number.

Chizz :))

William On
William On

William On

User level
Level
1
641 / 750
points

mhm I didnt choose unlimited minutes. If i had it would cost 33$ without tax but the plan is only 27$ at the moment.

Ok, so you only have data plan for Quebec then.

But it does not change the fact that Fizz monthly Calls Plans only offers unlimited calls for the coverage area you pick.

Otherwise, you just need to put money in your wallet and pay-as-you-go. at 0.25$/min in Quebec, I believe.

Chizz :))

Kent
Kent

Kent

User level
Level
3
3288 / 5000
points

You can change your plan to include unlimited minutes, but that change will only happen at the beginning of the next cycle. Until the the next cycle, your options are to purchase an add-on for 60 minutes for $3 or put money in your wallet for pay as you go minutes.

William On
William On

William On

User level
Level
1
641 / 750
points

The problem is there is no option to change to unlimited minute .

Kent
Kent

Kent

User level
Level
3
3288 / 5000
points

You need to use Manage plan, Adjust plan, Change plan.

Your screenshot cuts the top part where you can choose your minutes and texting.

William On
William On

William On

User level
Level
1
641 / 750
points

Mhm i just checked there is nothinth in the upper part to change my minutes only unlimited texting.