Unanswered question

charged but no sim

I've been charged for sim card, but not only I didn't receive it, there is no sign of it on my fizz account that I bought, I payed or it a week ago but nothing happened , but my credit card is charged already!

said
said

said

User level
Level
0
1 / 100
point

Answers

if there's no sign of it in your account you should contact Fizz over chat here: https://fizz.ca/en/faq/resolving-issues
scroll down to the bottom of the page and wait for the green chat bubble to appear in the bottom right corner

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

Agreed, contact support and have them resolve it for you.