I've been charged for sim card, but not only I didn't receive it, there is no sign of it on my fizz account that I bought, I payed or it a week ago but nothing happened , but my credit card is charged already!
if there's no sign of it in your account you should contact Fizz over chat here: https://fizz.ca/en/faq/resolving-issues scroll down to the bottom of the page and wait for the green chat bubble to appear in the bottom right corner
I activated my SIM card and set up my number etc, when i put it in my phone i get a SIM not taken in charge error and i cant open my phone at all when the SIM card is...
Aryane
It seems that your phone is SIM locked
If your phone is locked, ask the mobile provider who supplied your phone to help you unlock it
Because Fizz is not the...
For this kind of problem you need to contact the support, here we are users
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz...
Well, Hi.
Two months ago I have ordered sim-card, and everything was good. But 2 days ago I've lost it, and I had to order new one. But my payment was declined.
I wrote to the...
Pavel,
You are not the only one, I read multiples time these problems.
However, it is very strange you can pay your plan but you cannot order a SIM?
The support should...
It is already three days that the technical issue has not been solved, and the sim card is actually not activated yet. But the bill payment is already charged, why?
Hi Phyllis,
As Fizzy said, Fizz is a prepaid service, so you pay at the beginning of your cycle. The portability of your number is independent from the payment. There are...
