or Ask a question

Unanswered question

charged but no sim

I've been charged for sim card, but not only I didn't receive it, there is no sign of it on my fizz account that I bought, I payed or it a week ago but nothing happened , but my credit card is charged already!

said
said

said

User level
Level
0
1 / 100
point
almost 2 years ago
Category
My Mobile
Category
My account
Answer count
3 answers
Author name
said
Date
January 21, 2019
Hits
viewed 26 times
question
q

Answers

Jeremiah

Jeremiah

User level
Level
1
638 / 750
points

if there's no sign of it in your account you should contact Fizz over chat here: https://fizz.ca/en/faq/resolving-issues
scroll down to the bottom of the page and wait for the green chat bubble to appear in the bottom right corner

Author name
Jeremiah
Date
Answer likes
answer
a
Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

Agreed, contact support and have them resolve it for you.

Author name
Ken
Date
Answer likes
answer
a
TrainFood

TrainFood

User level
Level
2
1106 / 2000
points

Try to contact them or make a appointment

Author name
TrainFood
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz