Hi Esad,
Thank you for reaching out to us with this situation and I'm sorry for the inconvenience.
If your plan has not yet been suspended for your safety in order for it to...
Hi Veronique
Did you transfer your number or you pick a new one?
If you pick a new one from fizz this can be a problem since , like other providers, you will get a...
I lost my phone so I cannot transfer the number. Also I payed a new month of an amount of 40$ the 3th september. Now I bought a new phone and bought a new SIM card. They say the...
Hi Laura
If your old mobile plan is still active, you can replace the SIM card attached to your plan.
Here are the full instructions from Fizz: https://fizz...
Why my phone number cannot be transferred toFizz? I have this number for 15 years. I entered correctly the IMEI + my contract number and nothing happens...
Hi Lilian
Have you read this FAQ from Fizz: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
Only numbers from the Fizz subscription...
I have blocked a number from calling me but it keeps leaving me unwanted voicemail. How can I block a number from calling AND leaving voicemail as well? Is there a solution?
Hi Alexandre,
There are two way to go about this:
1. Disable the voicemail option by setting up call forwarding to a number from your phone as you can see on our FAQ here...
