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error ordering sim

sim.png sim.png
sim.png
178 KB
January 21, 2019
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see attachment. I enter my address, then I get an error when ordering the sim (CHROME)
(NOTE i CHANGED THE ADDRESS IN THE IMAGE FOR PRIVACY)

sim.png sim.png
sim.png
178 KB
January 21, 2019
Processed
Zachary
Zachary

Zachary

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13 / 100
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about 2 years ago
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Welcome and join
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New member
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5 answers
Author name
Zachary
Date
January 21, 2019
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Thomaz
Thomaz

Thomaz

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61 / 100
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Same here. Chat didn't resolve anything, they just confirmed it's a known issue and are working on it.

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Thomaz
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ALLISON

ALLISON

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4
5000 / 5000
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It seems like multiple people are having this problem over the last day or two. Use the chat bubble on the lower right corner of an article in the solution hub to chat with customer service and get it resolved.

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ALLISON
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a
Zachary
Zachary

Zachary

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I was able to order by bumping the order to 2 SIMs.

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Zachary
Date
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answer
a
Thanh
Thanh

Thanh

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3
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Please close this

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Thanh
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answer
a
Gualberto

Gualberto

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2013 / 5000
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Solved it ?

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Gualberto
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