Unanswered question

Why my Activation code is invalid?

I activated my card and transferred my number from Virgin to Fizz on Wednesday. However, I was not able to receive calls or any SMS. This morning, I received an email from Fizz asking to finish activating my number. When I tried, I was told that my activation code is invalid. Till today, I can't receive any call or SMS, any call is redirected to my voicemail. Can anyone help me?

Samuel Yesashimwe
Samuel Yesashimwe

Samuel Yesashimwe

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Answers

MT
MT

MT

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4
5000 / 5000
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Activation is not fully done. Was like that as you. Contact Fizz and they fixed it in 4 days. Watiing 3 days and resolve it instantly if the guy know what he is doing.

Samuel Yesashimwe
Samuel Yesashimwe

Samuel Yesashimwe

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Thank you M.T & Rose, I submitted a complaint, I am waiting. Hope it would be solved soon! I might miss opportunities due to this issue!

Johanne
Johanne

Johanne

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2
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I would contact Fizz with the link MT give.

Samuel Yesashimwe
Samuel Yesashimwe

Samuel Yesashimwe

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0
44 / 100
points

I have contacted them through the bubble, I am still waiting. Yesterday, I started sending and receiving texts, but no incoming calls. All are still being redirected to my voicemail.